Hermes 2 day tracked service is used for UK deliveries over £20. We will email you with a tracking number for your order.
Orders under £20 may be sent using a Royal Mail economy service, and the usual delivery for these is 3-6 working days.
React Nutrition cannot guarantee exact delivery times, but in most cases the examples above are correct.
Orders received up to 2pm will be dispatched the same day in most cases. Please note, on occasion during busy periods, or if we have to check an address, items may not be dispatched within this timeframe.
For international orders we use Royal Mail tracked for most orders, and will provide a tracking number. Please note that we are not responsible for local taxes, so please be aware of any import duty that is applicable.
We like to treat people fairly, and any genuine returns will be dealt with quickly. We hope you offer us this same fairness.
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect, or the item is damaged. You must return the item within 14 days of your purchase, and are responsible for posting back to us:
1. In the first instance please email firstname.lastname@example.org to request a refund giving the reason
2. React Nutrition will then give you delivery details to return the item
3. Include in your package information about the return
If an item is opened, and is returned in an unsaleable condition, then we reserve the right to not refund